Legal Notice

The website www.eshop.domotex.fr is managed by the company DOMOTEX, a simplified joint-stock company with a share capital of €329,137.43, whose registered office is located at 169, rue Sadi Carnot, 59350 Saint André Lez Lille. Registered in the Lille-Métropole Trade and Companies Register under number 712 025 733, with VAT identification number FR53712025733 ("DOMOTEX SA").

Publication Director: Mr. Grégory Bochinski, General Manager of Domotex.

Contact us:

  • Phone: 03 20 12 39 60 (Free service + cost of a local call).
  • Email: contact@domotex.fr

The website is hosted by the company Celaneo (9 rue des Halles 75001 PARIS) - www.celaneo.com

1. Purpose

These general terms of use (the "Terms") govern the use of the website (the "Website") by any user, a natural person, aged at least sixteen years ("You").

The Terms define, among other things, the conditions under which you can access and browse the Website.

By browsing the Website, you acknowledge that you have read, fully understand, and accept the Terms without reservation.

DOMOTEX reserves the right to modify the Terms at any time. The amended Terms will apply as soon as they are published online. We encourage you to review the Terms regularly.

2. Access to the Website

The Website is open to any internet user who meets the conditions specified in Article 1, provided they have access to the internet.

However, creating a customer account is necessary if you wish to place an order on the Website.

This account creation is subject to validation by DOMOTEX and is exclusively reserved for professionals, as the Website operates solely in the business-to-business (B2B) sector.

3. Customer Account

Your customer account allows you to:

  • View and update your personal details and payment methods.
  • Track your current orders and view the history of your orders and credits from the past six months.
  • Create lists of your favorite products.
  • Configure communication options between you and DOMOTEX.

To create your customer account, you must complete a registration form [link to form] with your personal information and create a personal password. You will receive an email confirming the creation of your account and containing your account details.

By creating your account, you agree to provide accurate, complete, and up-to-date information.

Your login credentials (email address and password) are your sole responsibility. You must keep this information confidential and notify DOMOTEX immediately in the event of fraudulent use or hacking (contact@domotex.fr).

To delete your customer account, please contact DOMOTEX customer service (contact@domotex.fr). DOMOTEX may also delete accounts without ongoing orders in compliance with data protection regulations.

4. Intellectual Property

All elements of the Website, whether visual or auditory, including the underlying technology, are protected by copyright, trademarks, or patents. Similarly, the trademarks, logos, designs, and models on the Website are the exclusive property of DOMOTEX.

None of the content on the Website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way without prior consent from us.

However, you may download a copy of the content for personal, non-commercial use, provided that the information remains unaltered and all copyrights and proprietary notices are retained.

A simple link pointing directly to the homepage of the Website may be placed on a personal website for private use, but prior authorization from DOMOTEX is required. This does not constitute an implicit affiliation agreement.

Hyperlinks using techniques such as framing or in-line linking are strictly prohibited. DOMOTEX reserves the right to request the removal of such links at any time.

5. Personal Data and Cookies

In accordance with the General Data Protection Regulation (GDPR), DOMOTEX is committed to protecting the personal data of its users.

  • Purpose of collected data: order management, newsletter distribution, etc.
  • User rights: You have the right to access, rectify, delete, and object to your data.

To exercise these rights, please contact us at: contact@domotex.fr

The Website uses cookies to enhance the user experience. You can manage your cookie preferences.

6. Liability

DOMOTEX shall not be held liable for direct or indirect damages resulting from the use of the Website, including malfunctions, interruptions, errors, external intrusions, or the presence of computer viruses.

7. Governing Law and Jurisdiction

These legal notices are governed by French law. In the event of a dispute, the competent courts shall be those of the company’s registered office.

The Website complies with French legislation. DOMOTEX makes no warranty of compliance with local laws applicable to you when accessing the Website from other countries.